REPAIRS & SERVICING
Professional repair and servicing of camera support equipment.
As official NZ dealers for Easyrig, Flowcine, Cinema Devices, and BlkBrd MANTIS, we have in-depth knowledge of the equipment we sell and support. Whether it's a worn shock absorber, a damaged connector, a stuck adjustment mechanism, or a full service and clean — we can help.
WHAT WE SERVICE
- EASYRIGS : all models and accessories
-Rope replacement
-Shock Replacement
-Repairs
-Maintenance
-General check over and tune , WOF. - BlkBrd MANTIS : Repairs / Maintenance - Often you can fix yourself with the correct replacement part.
- Flowcine Serene - Replace guides, Bearings , Repairs
PRICING
- Hourly rate: $60.00 + GST per hour
- Minimum charge: $35.00 + gst
- Easyrig Rope Replacement ( all Models) Labour $35 + gst , Rope $15 + gst
- Parts are charged at the respective price
TURNAROUND
- Most repairs completed within [1-3] working days
- Urgent ! — please call ahead. If I am available I will turn round urgently.
- I'll will keep you updated throughout the process
HOW TO GET YOUR GEAR TO US
- Drop off in person — Auckland (by appointment)
- Ship to us — contact us first for delivery address and so we can expect your package
NOT SURE IF IT'S REPAIRABLE?
Get in touch before sending anything.
A quick phone call or email with a description (or photo/video of the issue) means we can advise upfront whether it's worth sending in, and give you a rough idea of cost.
I'd rather save you a trip or shipping cost than have you send something we can't help with .
I will always consider if the repair is something I can talk you through to do yourself first. Saves time and money .
GET IN TOUCH
- Email: info@tadpole.nz
- Phone: +64 27 230 9032
- Location: Auckland, New Zealand
Please contact us before sending equipment so we can log it in and be ready for it.
